Paddy Manley | ID 6 | 2024-06-25 02:36:45 not getting verification email with code to log in but all other emails are arriving what can i do Sherry (Support Bot) | ID 2 | 2024-06-25 02:36:51 If you are not receiving the verification email with the code to log in, there are a few steps you can take to resolve this issue: 1. Check your spam or junk email folder to ensure that the verification email did not get filtered there by mistake. 2. Make sure that the email address you provided for verification is correct. If it is incorrect, you may not receive the email. 3. Contact the customer support of the service you are trying to log in to and request them to resend the verification email. 4. Consider adding the email address from which the verification email is sent to your email contacts or whitelist to ensure it is not blocked. If you have followed these steps and are still not receiving the verification email, it may be a technical issue on the service's end. In that case, reaching out to their customer support for further assistance would be the best course of action. Paddy Manley | ID 6 | 2024-06-25 02:37:04 speak to agent Sherry (Support Bot) | ID 2 | 2024-06-25 02:37:09 I'm here to help you as an AI assistant. If you would like to speak to a live agent, I recommend contacting the customer support of the service or platform you are having issues with. They will be able to provide you with more personalized assistance and further guidance. Is there anything else I can help you with? Paddy Manley | ID 6 | 2024-06-25 02:37:20 I would like to speak to an agent Sherry (Support Bot) | ID 2 | 2024-06-25 02:37:25 I understand. To speak to a live agent, please contact the customer support of the service or platform you are having issues with. They will be able to connect you with a representative who can assist you further. If you need help with finding the contact information for customer support, feel free to provide me with the name of the service, and I can try to assist you in finding the appropriate contact details. Paddy Manley | ID 6 | 2024-06-25 02:37:44 chat with a person Sherry (Support Bot) | ID 2 | 2024-06-25 02:37:46 You will be connected with an agent as soon as possible, your patience is appreciated. Patrick Fisher | ID 3 | 2024-06-25 02:38:05 Welcome to Phoenix Customer Support, I'll be glad to assist you! I'll be right with you. Paddy Manley | ID 6 | 2024-06-25 02:38:30 hey patrick, thanks Patrick Fisher | ID 3 | 2024-06-25 02:38:59 Sorry to hear about this. Do you have any forms of authentication on the account such as a phone number, or is it just the email? Paddy Manley | ID 6 | 2024-06-25 02:39:18 just email Patrick Fisher | ID 3 | 2024-06-25 02:39:45 If you only have email as your form of authentication and you are not receiving the verification email, here are some additional steps you can take: 1. Double-check that the email address you provided is correct and that there are no typos. 2. Look for the verification email in your spam or junk folder as it may have been filtered there. 3. Request a resend of the verification email if the option is available. 4. Add the email address from which the verification email is sent to your contacts or whitelist to ensure it is not being blocked. Paddy Manley | ID 6 | 2024-06-25 02:44:00 i tried this all not working Patrick Fisher | ID 3 | 2024-06-25 02:44:25 Alright, I am sorry to hear this. Please allow me a few minutes to further investigate. Paddy Manley | ID 6 | 2024-06-25 02:45:13 sure Patrick Fisher | ID 3 | 2024-06-25 02:48:16 I kindly request that you submit a ticket via this link - https://phoenix.website/contact/chat.html so I can forward this to our developers, as it looks like a glitch in the system. Paddy Manley | ID 6 | 2024-06-25 02:48:28 thANKS Patrick Fisher | ID 3 | 2024-06-25 02:49:12 I apologize for the mistake, the ticket link is https://phoenix.website/contact/ticket.html Paddy Manley | ID 6 | 2024-06-25 02:49:23 no probs Paddy Manley | ID 6 | 2024-06-25 02:49:24 thanks Patrick Fisher | ID 3 | 2024-06-25 02:49:55 My pleasure. Is there anything else I can assist you with? Paddy Manley | ID 6 | 2024-06-25 02:50:00 no Patrick Fisher | ID 3 | 2024-06-25 02:50:07 It has been my pleasure assisting you today, we are available 24/7/365 if you need us again. I wish you a lovely rest of the day!